Shipping Policy
At Siddhi Elegance, we strive to provide you with a seamless shopping experience from start to finish. Our goal is to deliver your beautiful jewellery safely and on time. Below are the details regarding our shipping policy:
1. Processing Time:
Once you’ve placed your order, please allow 4-5 business days for processing. This includes time for order verification, quality checks, and packaging. We want to ensure every piece is handled with the utmost care and attention to detail.
2. Shipping Time:
After processing, your order will be shipped out according to the shipping method chosen at checkout. Shipping times can vary depending on your location:
Domestic Orders (India): Typically, delivery will take 6-8 business days after dispatch, depending on your location and the courier service.
International Orders: For international deliveries, the shipping time can range between 10–15 business days. Please note that delivery times may vary depending on your country's customs regulations.
3. Shipping Costs:
Shipping costs are calculated based on your order size, weight, and delivery location. The final shipping cost will be displayed at checkout before you complete your purchase.
We occasionally offer free shipping promotions, so be sure to check for any current deals!
4. Delivery Partners:
We work with trusted courier services like DTDC, Blue Dart, India Post, and FedEx for domestic shipments, and international couriers such as DHL and Aramex for global deliveries. We always aim to ensure your order is handled by a reliable service to minimize delays.
5. Order Tracking:
Once your order has shipped, you will receive a tracking number via email or SMS. You can track your shipment using the provided tracking link to stay updated on the status of your order.
6. Address Accuracy:
Please ensure that the shipping address you provide is accurate and complete, including any apartment numbers, building names, or landmarks. Siddhi Elegance is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided at the time of checkout.
7. Customs & Duties (For International Orders):
For international orders, please note that customs duties, taxes, and other charges may apply depending on the destination country. These additional costs are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees before placing your order.
8. Order Modifications and Cancellations:
Once an order has been shipped, we are unable to modify or cancel it. If you wish to make changes to your order before it ships, please contact us as soon as possible. We will do our best to accommodate your request.
9. Shipping Delays:
While we do everything in our power to ensure your order arrives on time, certain factors beyond our control, such as weather, holidays, or courier delays, may occasionally result in a delay. We appreciate your understanding and patience in such cases.
10. Lost or Damaged Items:
In the unlikely event that your order is lost or arrives damaged, please contact us immediately at [pvbankar2018@gmail.com]. We will work with the shipping carrier to resolve the issue and ensure you receive your order in perfect condition. Please include a picture of the damaged item, if applicable, to help us resolve the matter quickly.
11. Packaging:
We take great pride in how our jewellery is packaged. Your items will be carefully wrapped and presented in a beautiful, secure box to ensure they reach you safely. It’s our way of making your experience with Siddhi Elegance even more special.
Contact Us:
If you have any questions or concerns about our shipping policy or your order, please feel free to reach out to us at [contact email -pvbankar2018@gmail.com or phone number-9770483259]. We’re here to assist you!
Thank you for choosing Siddhi Elegance. We hope you love your jewellery as much as we enjoy creating it for you!